Our Leadership Team

Guiding Innovation and Excellence

At ConnectSmarter.ai, our leadership team is committed to driving innovation, delivering exceptional service, and empowering businesses to stay connected in an ever-changing world. With decades of experience in the telecommunications industry, our leaders bring a unique blend of vision, expertise, and dedication to shaping the future of unified communications.

Executive Leadership

Meet the people who inspire progress and uphold our commitment

Brook J. Lenfest
President & CEO

Brook J. Lenfest

Brook directs the company in all aspects of new business development, expansion planning, strategic investments and acquisitions.

Jerry Stabile
Chief Operating Officer

Jerry Stabile

As Chief Revenue Officer, Jerry brings over 25 years of experience as a seasoned sales leader and executive, specializing in early-stage and high-growth companies within the unified communications technology sector.

Contactjerry@connectsmarter.ai
Doug Hubler
Chief Technology Officer

Doug Hubler

Doug Hubler is an innovative leader who has been a pioneer in unified communication software development. He was involved in the design and development of the initial unified communications platform delivered by NetCarrier over 15 years ago.

Meet Our Team

The Faces Behind Your Success

At ConnectSmarter.ai, our success is driven by a diverse team of dedicated professionals. From directors shaping strategy to project managers ensuring flawless execution, and engineers delivering innovative solutions, each team member plays a critical role in our mission.

Laura Bella

Laura Bella

Sr. Director of Sales & Customer Success

laura@
Mike Koker

Mike Koker

Sr. Director of AI Strategy

mike@
Aaron Laam

Aaron Laam

Senior Director of Sales

aaron@
Tara Jackson

Tara Jackson

Director of Marketing & Sales Operations

tara@
James Ricciardi

James Ricciardi

Director of Customer Experience & Product Development

support@
Michael Bilyk

Michael Bilyk

Director of Operations

Get In Touch

Contact Our Departments

Reach out to the right team for immediate assistance. Our departments are ready to help you succeed.

Career Opportunities

Build the Future of Enterprise Communications

We're assembling a world-class team to transform how businesses engage with their customers. Explore opportunities at our Philadelphia headquarters or work remotely.

Philadelphia, PA
Remote Available
Contact HRhr@connectsmarter.ai

Sales & Business Development

Sales Development Representative

Remote / PhiladelphiaFull-time

Generate and qualify inbound/outbound leads for voice AI solutions. Conduct discovery calls to identify pain points, book demos for Account Executives, and maintain CRM pipeline.

Business Development Manager

PhiladelphiaFull-time

Own strategic partnerships, channel relationships, and new market expansion. Identify high-value enterprise accounts, negotiate pilot programs, and structure scalable deals.

Engineering

AI/ML Engineer, Voice Specialization

RemoteFull-time

Build and optimize voice AI models focusing on speech recognition, natural language understanding, and conversational flow. Train models on industry-specific datasets and integrate LLMs with voice interfaces.

Systems Analyst / Integration Specialist

Remote / PhiladelphiaFull-time

Map client workflows and architect voice AI implementations within existing tech stacks. Translate business requirements into technical specifications and ensure seamless API integration.

Leadership & Strategy

Director of Partnerships

PhiladelphiaFull-time

Drive ecosystem growth through technology alliances, reseller networks, and platform integrations. Negotiate co-marketing agreements and build go-to-market strategies with complementary SaaS providers.

Product & Pre-Sales

Solutions Engineer / Pre-Sales Architect

Remote / PhiladelphiaFull-time

Lead technical discovery, design custom voice AI implementations, and demonstrate product capabilities during sales cycles. Bridge the gap between customer requirements and engineering capabilities.

Product Manager, Voice Workflows

PhiladelphiaFull-time

Define roadmap for voice AI features based on market demand and technical feasibility. Prioritize workflow automation use cases and ensure product-market fit across healthcare, finance, and operations.

Don't see a role that fits?

We're always interested in exceptional talent. Send us your resume and tell us how you can contribute.

Join Us On Our Journey

Be a Part of Innovation and Excellence

Whether you're looking to collaborate with us, explore career opportunities, or learn more about our solutions, we're here to connect. Together, we can shape the future of communications.

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